Terms & Privacy Policy

Last updated: January 11, 2026

Please read these terms carefully. By using Maply, you agree to these terms and our privacy policy.

Terms of Service

1. Acceptance of Terms

By accessing or using Maply ("the Service"), you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this service.

2. Description of Service

Maply is an AI-powered travel planning platform that helps users:

  • Extract place information from social media content, documents, and other sources
  • Create and manage travel itineraries
  • Optimize routes and travel plans
  • Receive AI-powered recommendations for travel destinations
  • Collaborate on trip planning with others

3. User Accounts

To access certain features of the Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and update your account information to keep it accurate
  • Maintain the security of your password and account
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use of your account

You must be at least 18 years old or have parental consent to use this Service.

4. User Content

You retain ownership of all content you create, upload, or submit to the Service ("User Content"). By using the Service, you grant Maply:

  • A worldwide, non-exclusive, royalty-free license to use, reproduce, and process your User Content solely for the purpose of providing and improving the Service
  • The right to store your User Content in encrypted local storage on your device
  • The right to process your User Content through AI services to provide recommendations and extract information

You represent and warrant that you have all necessary rights to grant these licenses and that your User Content does not violate any third-party rights or applicable laws.

5. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws, regulations, or third-party rights
  • Upload malicious code, viruses, or harmful software
  • Attempt to gain unauthorized access to the Service or related systems
  • Use the Service for any illegal or unauthorized purpose
  • Interfere with or disrupt the Service or servers connected to the Service
  • Impersonate any person or entity or misrepresent your affiliation
  • Harvest or collect information about other users without their consent
  • Use automated systems (bots, scrapers) to access the Service without permission

6. AI Services and Third-Party Integrations

Maply uses third-party AI services (including but not limited to OpenAI, Hugging Face) and mapping services (Google Maps) to provide functionality. You acknowledge that:

  • AI-generated content and recommendations may not always be accurate or complete
  • You should verify all travel information independently before making bookings
  • Maply is not responsible for errors, inaccuracies, or omissions in third-party data
  • Your use of third-party services is subject to their respective terms of service
  • Map data and place information are provided by Google Maps and are subject to Google's terms

7. Subscription and Payment

Some features of Maply require a paid subscription. For paid plans:

  • Subscription fees are billed in advance on a monthly or annual basis
  • All fees are non-refundable except as required by law
  • We reserve the right to change our pricing with 30 days' notice
  • Subscriptions automatically renew unless cancelled before the renewal date
  • You may cancel your subscription at any time, and access will continue until the end of the billing period
  • Free tier limits may apply and are subject to change

8. Intellectual Property

The Service, including its original content, features, functionality, design, logos, and trademarks, is owned by Maply and protected by international copyright, trademark, and other intellectual property laws. You may not:

  • Copy, modify, or create derivative works of the Service
  • Reverse engineer, decompile, or disassemble the Service
  • Remove any copyright or proprietary notices
  • Use Maply's trademarks or logos without prior written permission

9. Disclaimers and Limitations

!

Important Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. We do not guarantee that:

  • •The Service will be uninterrupted, secure, or error-free
  • •Results from AI recommendations will meet your expectations
  • •Place information, routes, or travel data will be accurate or current
  • •The Service will be available at all times

We strongly recommend verifying all travel information, including place details, hours of operation, and route information, before making any bookings or travel decisions.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MAPLY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR TRAVEL DISRUPTIONS, ARISING FROM YOUR USE OF THE SERVICE.

10. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including:

  • Breach of these Terms of Service
  • Fraudulent, illegal, or harmful activity
  • Extended periods of inactivity
  • At our discretion, for any reason

Upon termination, your right to use the Service will immediately cease. If your account is terminated, we may delete your User Content in accordance with our Privacy Policy.

11. Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will notify users of material changes via email or through the Service. Your continued use of the Service after such modifications constitutes acceptance of the updated terms. If you do not agree to the modified terms, you must stop using the Service.

12. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction in which Maply operates, without regard to its conflict of law provisions. Any disputes arising from these terms or your use of the Service shall be resolved in the appropriate courts of that jurisdiction.

13. Contact Information

If you have any questions about these Terms of Service, please contact us at legal@maply.space.

Privacy Policy

1. Information We Collect

Account Information

When you create an account, we collect:

  • Email address
  • Display name
  • Password (encrypted and never stored in plain text)
  • Optional: phone number and company name

Trip Data

Your trip information, including destinations, places, itineraries, and preferences, is stored locally in your browser using encrypted localStorage. This data remains on your device and is not transmitted to our servers unless you choose to use cloud sync features (if available).

Usage Information

We automatically collect:

  • IP address and browser type
  • Pages visited and features used
  • Device information and operating system
  • Usage patterns and preferences
  • Error logs and crash reports

Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze usage. You can control cookies through your browser settings.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process your transactions and manage your account
  • Send you service-related notifications and updates
  • Respond to your inquiries and provide customer support
  • Generate AI-powered recommendations based on your preferences
  • Analyze usage patterns to improve user experience
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations and enforce our terms
  • Send marketing communications (with your consent, where required)

3. Data Storage and Security

Your Data Stays Local

Most of your trip data is stored locally on your device using encrypted localStorage. This means your itineraries, places, and travel plans are private to you and not accessible to us unless you explicitly choose to sync them.

We implement industry-standard security measures to protect your information:

  • Encryption of data in transit using TLS/SSL
  • Encrypted storage of sensitive information
  • Secure authentication and password hashing
  • Regular security audits and updates
  • Access controls and employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

4. Third-Party Services

Maply integrates with third-party services to provide functionality. These services have their own privacy policies:

When you use features that require these services, relevant data (such as place names, locations, or content) may be shared with these providers to deliver the functionality.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating the Service, subject to confidentiality agreements
  • Legal Requirements: When required by law, court order, or government regulation
  • Protection of Rights: To protect our rights, property, or safety, or that of our users
  • Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to users)
  • With Your Consent: When you explicitly authorize us to share information

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Update or correct inaccurate information through your account settings
  • Deletion: Request deletion of your account and associated data
  • Data Portability: Request a copy of your data in a portable format
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Cookie Controls: Manage cookies through your browser settings

To exercise these rights, contact us at privacy@maply.space. We will respond within 30 days.

7. Children's Privacy

Maply is not intended for users under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly. If you believe we have collected information from a child, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using the Service, you consent to the transfer of your information to these countries. We take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy.

9. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes described in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal, regulatory, or legitimate business purposes. Local storage data on your device can be cleared at any time through your browser settings.

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by email or through the Service. Your continued use of the Service after such modifications constitutes acceptance of the updated Privacy Policy. The "Last updated" date at the top of this page indicates when the policy was last revised.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information. To exercise your CCPA rights, contact us at privacy@maply.space.

12. GDPR Rights (European Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, object to processing, and data portability. You also have the right to lodge a complaint with a supervisory authority. To exercise your GDPR rights, contact us at privacy@maply.space.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Maply Privacy Team

Email: privacy@maply.space

By continuing, you agree to these Terms & Privacy Policy