Legal

Last updated: February 12, 2026

Please read these documents carefully. By using Maply, you agree to our Terms, Privacy Policy, Cookie Policy, and Security practices.

Terms of Service

1. Acceptance of Terms

By accessing or using Maply ("the Service"), you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this service.

2. Description of Service

Maply is an AI-powered travel planning platform that helps users:

  • Extract place information from social media content, documents, and other sources
  • Create and manage travel itineraries
  • Optimize routes and travel plans
  • Receive AI-powered recommendations for travel destinations
  • Collaborate on trip planning with others

3. User Accounts

To access certain features of the Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and update your account information to keep it accurate
  • Maintain the security of your password and account
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use of your account

You must be at least 18 years old or have parental consent to use this Service.

4. User Content

You retain ownership of all content you create, upload, or submit to the Service ("User Content"). By using the Service, you grant Maply:

  • A worldwide, non-exclusive, royalty-free license to use, reproduce, and process your User Content solely for the purpose of providing and improving the Service
  • The right to store your User Content in encrypted local storage on your device
  • The right to process your User Content through AI services to provide recommendations and extract information

You represent and warrant that you have all necessary rights to grant these licenses and that your User Content does not violate any third-party rights or applicable laws.

5. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws, regulations, or third-party rights
  • Upload malicious code, viruses, or harmful software
  • Attempt to gain unauthorized access to the Service or related systems
  • Use the Service for any illegal or unauthorized purpose
  • Interfere with or disrupt the Service or servers connected to the Service
  • Impersonate any person or entity or misrepresent your affiliation
  • Harvest or collect information about other users without their consent
  • Use automated systems (bots, scrapers) to access the Service without permission

6. AI Services and Third-Party Integrations

Maply uses third-party AI services (including but not limited to OpenAI, Hugging Face) and mapping services (Google Maps) to provide functionality. You acknowledge that:

  • AI-generated content and recommendations may not always be accurate or complete
  • You should verify all travel information independently before making bookings
  • Maply is not responsible for errors, inaccuracies, or omissions in third-party data
  • Your use of third-party services is subject to their respective terms of service
  • Map data and place information are provided by Google Maps and are subject to Google's terms

7. Subscription and Payment

Some features of Maply require a paid subscription. For paid plans:

  • Subscription fees are billed in advance on a monthly or annual basis
  • All fees are non-refundable except as required by law
  • We reserve the right to change our pricing with 30 days' notice
  • Subscriptions automatically renew unless cancelled before the renewal date
  • You may cancel your subscription at any time, and access will continue until the end of the billing period
  • Free tier limits may apply and are subject to change

8. Intellectual Property

The Service, including its original content, features, functionality, design, logos, and trademarks, is owned by Maply and protected by international copyright, trademark, and other intellectual property laws. You may not:

  • Copy, modify, or create derivative works of the Service
  • Reverse engineer, decompile, or disassemble the Service
  • Remove any copyright or proprietary notices
  • Use Maply's trademarks or logos without prior written permission

9. Disclaimers and Limitations

!

Important Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. We do not guarantee that:

  • •The Service will be uninterrupted, secure, or error-free
  • •Results from AI recommendations will meet your expectations
  • •Place information, routes, or travel data will be accurate or current
  • •The Service will be available at all times

We strongly recommend verifying all travel information, including place details, hours of operation, and route information, before making any bookings or travel decisions.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MAPLY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR TRAVEL DISRUPTIONS, ARISING FROM YOUR USE OF THE SERVICE.

10. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including:

  • Breach of these Terms of Service
  • Fraudulent, illegal, or harmful activity
  • Extended periods of inactivity
  • At our discretion, for any reason

Upon termination, your right to use the Service will immediately cease. If your account is terminated, we may delete your User Content in accordance with our Privacy Policy.

11. Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will notify users of material changes via email or through the Service. Your continued use of the Service after such modifications constitutes acceptance of the updated terms. If you do not agree to the modified terms, you must stop using the Service.

12. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction in which Maply operates, without regard to its conflict of law provisions. Any disputes arising from these terms or your use of the Service shall be resolved in the appropriate courts of that jurisdiction.

13. Contact Information

If you have any questions about these Terms of Service, please contact us at legal@maply.space.

Cookies

1. What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners. Cookies allow websites to remember your actions and preferences over a period of time, so you don't have to keep re-entering them whenever you come back to the site or browse from one page to another.

2. How We Use Cookies

Maply uses cookies and similar tracking technologies to:

  • Maintain your session and keep you logged in
  • Remember your preferences and settings
  • Analyze how you use our Service to improve functionality
  • Provide personalized features and recommendations
  • Ensure security and prevent fraud

3. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the Service to function and cannot be switched off. They are usually set in response to actions made by you, such as setting privacy preferences, logging in, or filling in forms. You can set your browser to block these cookies, but some parts of the Service may not work.

Functional Cookies

These cookies enable the Service to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, some features may not function properly.

Analytics Cookies

These cookies help us understand how visitors interact with the Service by collecting and reporting information anonymously. This helps us improve the Service and provide better user experiences.

4. Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics and deliver content. These include:

  • Google Analytics: Helps us understand how users interact with our Service
  • Google Maps: Required for map functionality and place search
  • Authentication Services: Used to maintain your login session

These third-party services have their own privacy policies and cookie practices. We encourage you to review their policies.

5. Managing Cookies

You have the right to accept or reject cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. However, this may prevent you from taking full advantage of the Service.

Browser Settings

You can control cookies through your browser settings. Here are links to cookie management for popular browsers:

Please note that blocking or deleting cookies may impact your experience on our Service, as some features may not function properly without cookies.

Security

1. Security Measures

We take the security of your data seriously and implement industry-standard measures to protect your information:

  • Encryption: All data in transit is encrypted using TLS/SSL protocols
  • Secure Storage: Sensitive data is encrypted at rest using industry-standard encryption
  • Access Controls: Strict access controls limit who can access your data
  • Regular Audits: We conduct regular security audits and vulnerability assessments
  • Monitoring: Continuous monitoring for suspicious activity and potential threats
  • Updates: Regular security updates and patches to address vulnerabilities

2. Data Encryption

We use encryption to protect your data both in transit and at rest:

In Transit

All data transmitted between your device and our servers is encrypted using Transport Layer Security (TLS) protocols. This ensures that your information cannot be intercepted or read by unauthorized parties during transmission.

At Rest

Sensitive data stored on our servers is encrypted using industry-standard encryption algorithms. This includes passwords (which are hashed, not stored in plain text), authentication tokens, and other sensitive information.

Local Storage

Your trip data stored locally in your browser is also encrypted. This ensures that even if someone gains access to your device, your travel plans remain protected.

3. Authentication & Access

We implement strong authentication and access control measures:

  • Password Security: Passwords are hashed using secure algorithms and never stored in plain text
  • Multi-Factor Authentication: Available for enhanced account security (where supported)
  • Session Management: Secure session tokens with automatic expiration
  • Access Logging: We log access to sensitive data for security monitoring
  • Role-Based Access: Employees only have access to data necessary for their role

4. Incident Response

In the event of a security incident, we have procedures in place to:

  • Quickly identify and contain the incident
  • Assess the scope and impact of the incident
  • Notify affected users as required by law
  • Take corrective action to prevent future incidents
  • Document and learn from the incident

If we discover a security breach that affects your personal information, we will notify you and relevant authorities as required by applicable law.

5. Your Responsibilities

While we take extensive measures to protect your data, you also play an important role in security:

  • Strong Passwords: Use a unique, strong password for your account
  • Account Security: Don't share your login credentials with anyone
  • Device Security: Keep your devices and browsers updated
  • Logout: Log out when using shared or public devices
  • Report Issues: Immediately report any suspicious activity or security concerns

6. Reporting Vulnerabilities

If you discover a security vulnerability in our Service, we appreciate responsible disclosure. Please report it to us at security@maply.space. We will:

  • Respond to your report promptly
  • Work to address the vulnerability as quickly as possible
  • Keep you informed of our progress
  • Credit you for responsible disclosure (if you wish)

Please do not publicly disclose the vulnerability until we have had a chance to address it.

7. Security Updates

We regularly update our security practices and technologies to address new threats and vulnerabilities. We recommend that you keep your browser and devices updated with the latest security patches. We will notify you of any significant security changes that may affect you through our Service or via email.

Privacy Policy

1. Information We Collect

Account Information

When you create an account, we collect:

  • Email address
  • Display name
  • Password (encrypted and never stored in plain text)
  • Optional: phone number and company name

Trip Data

Your trip information, including destinations, places, itineraries, and preferences, is stored locally in your browser using encrypted localStorage. This data remains on your device and is not transmitted to our servers unless you choose to use cloud sync features (if available).

Usage Information

We automatically collect:

  • IP address and browser type
  • Pages visited and features used
  • Device information and operating system
  • Usage patterns and preferences
  • Error logs and crash reports

Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze usage. You can control cookies through your browser settings.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process your transactions and manage your account
  • Send you service-related notifications and updates
  • Respond to your inquiries and provide customer support
  • Generate AI-powered recommendations based on your preferences
  • Analyze usage patterns to improve user experience
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations and enforce our terms
  • Send marketing communications (with your consent, where required)

3. Data Storage and Security

Your Data Stays Local

Most of your trip data is stored locally on your device using encrypted localStorage. This means your itineraries, places, and travel plans are private to you and not accessible to us unless you explicitly choose to sync them.

We implement industry-standard security measures to protect your information:

  • Encryption of data in transit using TLS/SSL
  • Encrypted storage of sensitive information
  • Secure authentication and password hashing
  • Regular security audits and updates
  • Access controls and employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

4. Third-Party Services

Maply integrates with third-party services to provide functionality. These services have their own privacy policies:

When you use features that require these services, relevant data (such as place names, locations, or content) may be shared with these providers to deliver the functionality.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating the Service, subject to confidentiality agreements
  • Legal Requirements: When required by law, court order, or government regulation
  • Protection of Rights: To protect our rights, property, or safety, or that of our users
  • Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to users)
  • With Your Consent: When you explicitly authorize us to share information

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Update or correct inaccurate information through your account settings
  • Deletion: Request deletion of your account and associated data
  • Data Portability: Request a copy of your data in a portable format
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Cookie Controls: Manage cookies through your browser settings

To exercise these rights, contact us at privacy@maply.space. We will respond within 30 days.

7. Children's Privacy

Maply is not intended for users under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly. If you believe we have collected information from a child, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using the Service, you consent to the transfer of your information to these countries. We take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy.

9. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes described in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal, regulatory, or legitimate business purposes. Local storage data on your device can be cleared at any time through your browser settings.

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by email or through the Service. Your continued use of the Service after such modifications constitutes acceptance of the updated Privacy Policy. The "Last updated" date at the top of this page indicates when the policy was last revised.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information. To exercise your CCPA rights, contact us at privacy@maply.space.

12. GDPR Rights (European Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, object to processing, and data portability. You also have the right to lodge a complaint with a supervisory authority. To exercise your GDPR rights, contact us at privacy@maply.space.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Maply Privacy Team

Email: privacy@maply.space

By continuing, you agree to these Terms & Privacy Policy