AI & Technology
December 20, 2024
10 min read

How AI Recommendations Work: Behind the Scenes

A deep dive into how we use AI to provide personalized travel recommendations based on your preferences and traveler type.

IZ
Izaz Zubayer
Founder & CEO
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How AI Recommendations Work: Behind the Scenes

How AI Recommendations Work: Behind the Scenes


You're planning a trip to Bangkok. You've added a few places you want to visit, but you're not sure what else to add. Then, AI suggests a rooftop bar in Silom, a hidden cafe in Ari, and a street food market in Chinatown—places you'd never heard of but that perfectly match your travel style.


How does AI know what to recommend? How does it understand your preferences? And how can you trust that these recommendations are actually good?


Let's pull back the curtain on how AI travel recommendations actually work.


The Challenge: From Generic to Personalized


Traditional travel recommendations are generic. A guidebook might tell you "visit the Grand Palace" or "try pad thai," but it doesn't know:

  • Whether you prefer quiet cafes or bustling markets
  • If you're traveling solo or with family
  • What your budget is
  • How much time you have
  • What you've already planned

AI recommendations solve this by creating personalized suggestions based on your specific context, preferences, and travel style.


How AI Understands Your Travel Style


1. Explicit Preferences


The most straightforward way AI learns about you is through what you explicitly tell it:


  • Traveler type: Solo traveler, couple, family, group
  • Interests: Food, culture, nightlife, nature, shopping
  • Budget: Budget, mid-range, luxury
  • Travel pace: Fast-paced, relaxed, balanced
  • Previous trips: Places you've visited and enjoyed

This information gives AI a baseline understanding of your preferences. But explicit preferences only go so far—they're what you think you want, not necessarily what you actually enjoy.


2. Implicit Signals


AI also learns from your behavior:


  • Places you save: What types of places do you bookmark?
  • Places you add to trips: What do you actually commit to visiting?
  • Places you remove: What do you decide isn't worth it?
  • Time spent planning: How much research do you do?
  • Route preferences: Do you prefer efficient routes or spontaneous exploration?

These implicit signals often reveal more about your true preferences than what you explicitly state. You might say you love "authentic experiences," but your behavior shows you prefer places with good reviews and easy access.


3. Contextual Understanding


AI recommendations aren't just about you—they're about you in context:


  • Your current trip: What places have you already added? What's missing?
  • Your route: What places make sense along your planned route?
  • Your hotel location: What's accessible from where you're staying?
  • Time constraints: How much time do you have?
  • Geographic context: What's actually nearby, not just what's popular?

A rooftop bar might be a great recommendation, but if it's an hour from your hotel and you only have one day, it might not be the right suggestion. AI considers all these factors.


The Recommendation Process


Step 1: Understanding Your Profile


First, AI builds a profile of you as a traveler:


  • Traveler archetype: Are you a "foodie explorer," "culture seeker," "nightlife enthusiast," or something else?
  • Preference patterns: What types of places do you consistently choose?
  • Travel style: Fast-paced or relaxed? Planned or spontaneous?
  • Quality standards: Do you prefer highly-rated places or hidden gems?

This profile isn't static—it evolves as you use the tool and make more decisions.


Step 2: Analyzing Your Current Trip


Next, AI analyzes your current trip:


  • What you've added: What types of places are already in your itinerary?
  • What's missing: What categories or experiences aren't represented?
  • Geographic distribution: Are all your places in one area, or spread out?
  • Time balance: Do you have a good mix of activities, meals, and rest?

This analysis helps AI understand what would complement your existing plan, not just what you might like in general.


Step 3: Searching for Candidates


AI then searches for potential recommendations:


  • Matching your profile: Places that align with your traveler type and preferences
  • Fitting your route: Places that make sense along your planned routes
  • Complementing your trip: Places that fill gaps in your itinerary
  • Validated quality: Places that have good reviews and are currently operational

This search happens across multiple sources:

  • Google Maps data (reviews, ratings, types, hours)
  • Travel blogs and guides
  • Social media mentions
  • User-generated content
  • Real-time availability data

Step 4: Ranking and Filtering


Not all candidates are equal. AI ranks them based on:


  • Relevance to your profile: How well does it match your preferences?
  • Route efficiency: How convenient is it given your planned routes?
  • Quality indicators: Reviews, ratings, popularity
  • Uniqueness: Does it add something new to your trip?
  • Practicality: Is it accessible, open, and worth the visit?

The highest-ranked candidates become your recommendations.


Step 5: Explaining the Recommendation


Finally, AI explains why it's recommending each place:


  • Why it matches you: "Based on your interest in rooftop bars and nightlife..."
  • Why it fits your trip: "This is along your route to ICONSIAM and adds variety to your day..."
  • What makes it special: "Highly rated for sunset views and craft cocktails..."
  • Practical details: "Open until 2 AM, 15 minutes from your hotel..."

These explanations help you understand the reasoning and decide if the recommendation is right for you.


The Technology Behind It


Natural Language Processing


AI uses natural language processing to understand:


  • Place descriptions: What makes a place special based on reviews and descriptions
  • Your preferences: Understanding what you mean when you say "authentic" or "romantic"
  • Context clues: Extracting meaning from how you describe places or trips

Machine Learning


Machine learning algorithms:


  • Learn from patterns: Understanding what types of places you prefer
  • Improve over time: Getting better at recommendations as you use the tool
  • Generalize patterns: Applying insights from similar travelers to help you

Geographic Intelligence


Geographic data helps AI:


  • Calculate real routes: Not just distances, but actual travel paths
  • Understand accessibility: What's actually reachable from your location
  • Optimize suggestions: Recommending places that make geographic sense

Multi-Source Data Integration


AI combines data from:


  • Google Maps: Reviews, ratings, types, hours, photos
  • Travel content: Blogs, guides, social media
  • User behavior: What similar travelers have done
  • Real-time data: Current availability, closures, events

What Makes Recommendations Good


1. They're Personalized


Good AI recommendations aren't generic—they're tailored to you. A recommendation for a solo backpacker should be different from one for a family with kids, even if it's the same place.


2. They're Contextual


Recommendations consider your current trip, not just your general preferences. A great restaurant might not be recommended if it's an hour from your hotel and you only have one day.


3. They're Validated


Good recommendations are based on real data:

  • Places actually exist and are open
  • Reviews and ratings are current
  • Locations are accurate
  • Quality is verified

4. They're Explainable


You should understand why something is recommended. Good AI systems explain their reasoning, not just present suggestions.


5. They're Actionable


Recommendations should be practical:

  • Easy to add to your itinerary
  • Fit your route and schedule
  • Match your budget and preferences
  • Worth the time and effort

Common Misconceptions


"AI just recommends popular places"


Good AI recommendations aren't just about popularity—they're about relevance. A highly-rated restaurant might not be recommended if it doesn't match your preferences or fit your route.


"AI doesn't understand local context"


Modern AI systems integrate local data, reviews, and context. They understand that a "good" place in Bangkok might be different from a "good" place in Tokyo.


"AI recommendations are always right"


AI recommendations are suggestions, not guarantees. They're based on patterns and data, but your judgment is still important. Always review recommendations and decide what's right for you.


"AI replaces human research"


AI augments research, it doesn't replace it. Use AI recommendations as a starting point, then do your own research to verify and customize.


How to Get Better Recommendations


1. Be Specific About Preferences


The more specific you are about your preferences, the better AI can match them. Instead of "I like food," say "I love street food and local markets."


2. Provide Feedback


When AI recommends something, tell it if it's good or not. This helps it learn your preferences better.


3. Use Recommendations as Starting Points


Don't treat AI recommendations as final decisions. Use them as inspiration, then research and customize.


4. Consider the Context


Remember that recommendations are contextual. A great recommendation for one trip might not be right for another.


The Future of AI Recommendations


As AI continues to evolve, recommendations will become:


  • More personalized: Understanding subtle preferences and patterns
  • More contextual: Better understanding of trip context and constraints
  • More explainable: Clearer reasoning for why places are recommended
  • More integrated: Seamlessly combining recommendations with route planning and booking
  • More collaborative: Helping groups plan together by merging preferences

Conclusion


AI travel recommendations aren't magic—they're the result of understanding your preferences, analyzing your trip context, searching relevant sources, and ranking candidates based on multiple factors.


The best AI recommendations are personalized, contextual, validated, explainable, and actionable. They don't replace your judgment—they augment it, helping you discover places you might not have found otherwise.


The next time you see an AI recommendation, remember: it's not just suggesting a place—it's understanding you, your trip, and what would make your experience better. Use that understanding to plan trips that are more personalized, more efficient, and more enjoyable.


And remember: AI recommendations are suggestions, not commands. Your judgment, research, and preferences are still the most important factors in planning your trip.


AI
Technology
Recommendations
Machine Learning
IZ
Izaz Zubayer
Founder & CEO

Izaz is the founder of Maply and a passionate traveler. He built Maply to solve his own travel planning frustrations.